How do we handle sensitive citizen data securely?

PDPL-compliant by design: minimal data collection, encrypted storage, and automatic purge after the retention period. We document the data flow for your DPO review.

What's the typical reduction in call-centre volume?

In our deployments, 60–80% of repetitive enquiries are resolved by the AI without escalation. That typically equates to a 40–60% reduction in inbound call volume within 90 days.

AI Chatbot

Saudi Arabia

Arabic-First AI Chatbot for Saudi Government Portals & Services

Saudi Arabia's Vision 2030 digital transformation is creating unprecedented demand for citizen-facing AI chatbots on government and semi-government portals. Our Arabic-first AI handles permit enquiries, appointment scheduling, document status, and FAQ resolution — reducing call-centre load and improving citizen satisfaction scores. PDPL-compliant, bilingual, and deployable in 2–4 weeks.

What you get

What you get with AI Chatbot for Saudi Arabia

Arabic-first NLP: trained on Saudi government terminology, Nafath integration language, and formal Arabic script — zero misreads

Multi-channel deployment: website chat widget, WhatsApp, and mobile app — all powered by the same AI model

Nafath authentication-ready: integrates with Saudi national ID verification so the bot serves authenticated citizens only

Call-centre offload: 60–80% of repetitive citizen enquiries resolved without human agent — proven on our deployed consoles

PDPL data compliance: citizen data processed, stored, and deleted per Saudi Personal Data Protection Law requirements

Capability stack

The automation layer underneath your build

Eight capability areas wired into every web and brand project we ship.

AI Content Engine

Automatically generates SEO blog posts, city-landing pages, and product descriptions from a structured data feed.

Operator Console

A real-time web dashboard that replaces WhatsApp group chats with structured job queues, status chips, and AI-surface suggestions.

AI Product & Listing Generator

Generates structured product titles, descriptions, and spec tables from minimal input — used in the NN Laptops catalogue.

Lead Capture, CRM Sync & Follow-up Bot

Routes inbound enquiries to a CRM, scores them by value, and triggers an automated WhatsApp follow-up sequence.

AI Vision Condition Checker

Uses vision AI to assess uploaded product images for condition grading — deployed in the NN Laptops refurbishment workflow.

WhatsApp Broadcast & Social Auto-poster

Schedules and sends product promotions and announcements to WhatsApp broadcast lists and connected social channels simultaneously.

SEO Automation Suite

Automates IndexNow pings, Google Merchant Feed generation, llms.txt publishing, and XML sitemap refreshes on every content change.

Natural-Language Admin Bar

Lets non-technical operators issue plain-English or Arabic commands to update listings, trigger broadcasts, or query the dashboard.

Frequently asked questions

: Both. Our NLP model handles Gulf dialect, Saudi colloquial, and formal MSA equally well. Citizens can write however they naturally communicate.

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Frequently asked questions

Both. Our NLP model handles Gulf dialect, Saudi colloquial, and formal MSA equally well. Citizens can write however they naturally communicate.