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Work / Safeena Marine Supplies

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Web platforms

Safeena Marine Supplies

Client:Marine chandlery & boat accessories · Dubai MarinaYear:2024Industry:Marine Retail & ChandleryDuration:8 weeks
  • web
  • marine
  • uae

Overview

WooCommerce headless storefront for 6,800 marine SKUs with vessel-profile system (customers save their boat's specs to filter compatible parts), DHL waterway express calculator, and Stripe with USD/AED/EUR currency switching. New-customer acquisition via organic search up 3× in five months.

The challenge

A marine chandlery carries parts where compatibility is critical — the wrong bilge pump or anchor chain damages expensive equipment. The WooCommerce site had no fitment logic, leading to high return rates on incompatible parts and customer frustration. International buyers — yacht owners from Europe wintering in the Marina — needed USD/EUR pricing and reliable shipping quotes to GCC ports, neither of which existed.


The solution

Our approach

We exposed WooCommerce via REST as a headless backend and built a Next.js 15 storefront with a vessel-profile system stored in Supabase: customers register their boat's make, model, engine, and hull type, and Algolia search filters surface only compatible SKUs. DHL's maritime rate API provides real-time quotes to 180 GCC and Mediterranean ports. Stripe's presentment currency feature handles USD/AED/EUR display without needing separate payment flows.


Outcomes

What we delivered

Organic new-customer acquisition tripled in five months after vessel-profile SEO pages launched

International orders grew from 8% to 31% of revenue after multi-currency and DHL integration

Incompatible-part returns fell from 11% to 1.4% after the fitment filter went live

Average order value rose 34% as vessel-profile filtering surfaced higher-value compatible accessories


Key metrics

3× in 5 monthsOrganic acquisition
8% → 31%International revenue
11% → 1.4%Incompatible returns
+34%Avg order value

Tech stack

  • WooCommerce (headless via REST)
  • Next.js 15
  • Supabase
  • DHL API
  • Stripe
  • Algolia

Services

  • WooCommerce Headless Storefront
  • Vessel-Profile Fitment System
  • DHL Maritime Rate Integration
  • Multi-Currency Stripe Checkout
  • Algolia Compatibility Search

Client testimonial

“European boat owners who winter here now order everything from us instead of shipping from home. The vessel profile made all the difference.”

— حمد المرزوقي، المدير العام


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